HelpMe! Website Support
We all need a little help sometimes.
Whether building your own website, or you design for others, sometimes things go sideways. That’s where HelpMe! Website Support comes in.
Schedule a free consultation to see if HelpMe! is the right solution for you.
Help Via Video Chat When You Need It
Working with designers
Are you more of a designer than a developer? Excellent! We help designers sort out issues with client websites. Find out how our HelpMe! service helps make it easier for you!
Integrations
DYIers
We offer help via Video Chat to assist you as you build your website. We specialize in WordPress, but offer support with other website builders. We go at your pace. No contract, no commitment.
Plug-ins
Plug-ins are great for extending the functionality of our websites, but they can all wreck havoc. When a plugin leaves you unplugging your hair, HelpMe! can help.
Web Hosting
Custom WordPress Websites
Learn how to take advantage of the database-driven WordPress, mySQL. Need data stored in reusable buckets? A HelpMe! WordPress support session is just the ticket.
A few happy HelpMe! clients…
“…the website design was updated exactly as expected…Trivessa provided explanations to allow me to go forward with my blog site on my own. In the future, there will be features I will ass and would certianly hire Trivessa to employ them quickly and without errors.”
“I am so thrilled with the support Julius is providing in the HelpMe! sessions – not only is he super knowledgeable about WordPress, but he’s a skilled teacher. The done-with-you model of the HelpMe! sessions is so cool because I’m learning HOW to fix my website instead of just having someone do it for me. Highly recommend!”
“Always so helpful and educational! Every time I work with you I always figure out the problem and learn myself how it works. Also, very quick service! It’s so helpful to have someone who can help me figure out the problem in a hurry.”
HelpMe! FAQs
How much does it cost?
How do I book a HelpMe!?
Our easy to use booking tool will allow you to select the date and time that works for you.
Once your HelpMe! consultation is booked, we will contact you on the day you schedule.
After it is determined HelpMe! is the right solution, we will send you a link to book your HelpMe! session. Booking is similar to how you booked the consultation and includes the ability to pay online for your session.
How do I pay for HelpMe!?
We use Stripe for secure credit card processing. This prevents us from storing any of your card data on our website. Because Stripe converts your credit card number into a random string of characters, we never have access to your credit card from our Stripe account.
What if we don't finish in an hour?
We make this easy. You have several options:
- At the end of the HelpMe! session, you receive an email with a link to schedule another session. Or…
- We can keep working through to completion. You will be invoiced for each additional hour as we work though the issue(s). Or…
- We can schedule another session(s) as you require. We will invoice you prior to each additional session.
Is my HelpMe! refundable?
Further, if you choose to have us build your website, or you purchase a WordPress Care Plan, the cost of your HelpMe! will go toward the cost of your website or plan.
Do I need to give you my logins?
Oh gosh, no! We never ask you for your username or password. (BTW, you should never give anyone this information.)
If we need access to your website or other platform during the session, we will request permission to control your mouse from within the video chat. You can always stop sharing control of your mouse during the session.
Need Help? Book Your Free Consultation Today!
Our scheduling tool allows you to book a free consultation at a time that works for you. We'll meet on the day and time you select.
Bye bye endless emails back and forth.
IMPORTANT NOTE:
You may need to accept cookies to access the scheduling tool.
Step 1. Answer a Few Questions
Provide some information about your business and your needs.
Step 2. Select a Date
Using the calendar, select the date & time you'd like to meet.
Step 3. We Meet with You
We will meet over video to discuss your needs. Just use the link provided in your confirmation email to join the video chat.
Looking forward to meeting you!
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