HelpMe! Website Support
We all need a little help sometimes.
Whether building your own website, or you design for others, sometimes things go sideways. That’s where HelpMe! Website Support comes in.
Schedule a free consultation to see if HelpMe! is the right solution for you.
Help Via Video Chat When You Need It
Working with designers
Are you more of a designer than a developer? Excellent! We help designers sort out issues with client websites. Find out how our HelpMe! service helps make it easier for you!
Integrations
Use HelpMe! to get third party services like Google analytics, CRMs, payment gateways, meeting scheduling and other services connected to your website.
DYIers
We offer help via Video Chat to assist you as you build your website. We specialize in WordPress websites built with Divi. We go at your pace. No contract, no commitment.
Plug-ins
Plug-ins are great for extending the functionality of our websites, but they can all wreck havoc. When a plugin leaves you unplugging your hair, HelpMe! can help.
Web Hosting
WordPress Database Issues
Learn how to take advantage of the database-driven WordPress, mySQL. Need data stored in reusable buckets? A HelpMe! WordPress support session is just the ticket.
And now, a word from our clients...
“Irene and Julius really took the time to understand my goals for my site and develop a customized plan. Their communication and follow-through before, during and after launch have been excellent."
“My experience of Irene and Julius is one of deep understanding of best practices on the web, and how to integrate that with my vision. They made every step of the process incredibly clear and kept me on track throughout.”
“Irene and Julius are truly a dream team...They delivered an end product that was exactly as I envisioned it, similar to the website I built myself, but much more clear, concise and beautiful...I couldn't have asked for anything more from Trivessa or my website. Highly recommend!”
HelpMe! FAQs
How much does it cost?
How do I book a HelpMe!?
Our easy to use booking tool will allow you to select the date and time that works for you.
Once your HelpMe! consultation is booked, we will contact you on the day you schedule.
After it is determined HelpMe! is the right solution, we will send you a link to book your HelpMe! session. Booking is similar to how you booked the consultation and includes the ability to pay online for your session.
How do I pay for HelpMe!?
We use Stripe for secure credit card processing. This prevents us from storing any of your card data on our website. Because Stripe converts your credit card number into a random string of characters, we never have access to your credit card from our Stripe account.
What if we don't finish in an hour?
We make this easy. You have several options:
- At the end of the HelpMe! session, you receive an email with a link to schedule another session. Or…
- We can keep working through to completion. You will be invoiced for each additional hour as we work though the issue(s). Or…
- We can schedule another session(s) as you require. We will invoice you prior to each additional session.
Is my HelpMe! refundable?
Further, if you choose to have us build your website, or you purchase a WordPress Care Plan, the cost of your HelpMe! will go toward the cost of your website or plan.
Do I need to give you my logins?
Oh gosh, no! We never ask you for your username or password. (BTW, you should never give anyone this information.)
If we need access to your website or other platform during the session, we will request permission to control your mouse from within the video chat. You can always stop sharing control of your mouse during the session.
Need Help? Book Your Free Consultation Today!
Our scheduling tool allows you to book a free consultation at a time that works for you. We'll meet on the day and time you select.
Bye bye endless emails back and forth.
IMPORTANT NOTE:
You may need to accept cookies to access the scheduling tool.
Step 1. Answer a Few Questions
Provide some information about your business and your needs.
Step 2. Select a Date
Using the calendar, select the date & time you'd like to meet.
Step 3. We Meet with You
We will meet over video to discuss your needs. Just use the link provided in your confirmation email to join the video chat.
Looking forward to meeting you!
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